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Automotive Service Technician - Anaheim, California, United States

  • Auto Mechanic, Auto Technician, Automotive Technician, Automotive, Service Technician
  • Anaheim, California, United States
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job description

Automotive Service Technician

Customer satisfaction is a result of your personal work habits and ethics and is of utmost importance as part of your job function.

The Service Technician is also responsible for setting goals for personal service improvement, and monitor progress against customer satisfaction index numbers and production numbers as provided by the Service Manager. 

Responsibilities:
 

Primary Responsibilities:
o Correctly troubleshoot customer concerns using the latest administrative and technical tools provided
o Ensure that common courtesy is shown toward all customers you come into contact with
o While in the vicinity of the Service Drive, act as a secondary customer greeter to customers that have not yet been acknowledged
o Keep up to date with all technical publications, Service Comm, and Asist terminal operations
o Make every reasonable effort to ensure safe and honorable vehicle service is delivered as promised the first time
o Address all original customer concerns before moving onto additional sales 
o Inspect every vehicle for additional sales opportunities ensuring that the vehicle is being maintained to the local area and factory recommendation
o Ensure the customers vehicle is returned as clean, or cleaner than when it arrived
o Participate in any Factory, or in-house sponsored training programs offered to you
o Complete all paperwork completely and correctly, then ensure all required shop forms are attached to the RO hard copy
o Perform any other duties assigned by the Service Manager, ASM or Group Leader
o Always come to work on time, ready to work, and in a clean uniform

job requirement

Ideal candidates will have:
Experience in performing warranty and non-warranty inspections, diagnostic, maintenance, and repair service on various vehicle makes and models.
Proven track record of achieving or over-achieving goals
Outstanding communication skills
Professional appearance and work ethic
Great attitude with a high-energy personality
Superior customer service skills
Ability to read and comprehend instructions
Ability to exercise good judgement
Valid State drivers license and good driving record

Required Education:
High school diploma or equivalent
Must have technical aptitude displayed by ASE certification
Technical or trade school degree preferred

Compensation:
We offer competitive pay, health, paid vacation, paid holidays, and a professional work environment.

Become a member of a winning team that offers growth opportunity, excellent earning potential and leadership that appreciates your drive, skills and ability.

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

Its Time To Make The Most Important Move Of Your Career!

Apply Now!


We Would Really Like To Hear From You!

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Automotive Dealership Controller - Anaheim, California, United States

  • Automotive, Business Office, Controller, Office Manager
  • Anaheim, California, United States
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job description

Automotive Dealership Controller

We are seeking a motivated Controller who is ready to advance. We need a quick learner with the ability to thrive in high paced environments and is equipped with strong project management skills, while being able to translate business situations and trends into financial impacts. Team player with strong interpersonal skills and sound business acumen. Details oriented, organized, proactive and self-motivated individual. Experience as a proven leader in the industry is desired.

Responsibilities

  • Supervises and reviews account analysis and the preparation of financial reports. Interprets the meaning of accounting results and advises management.
  • Ensures systems and procedures are in compliance with company policies, acceptable accounting practices, and applicable regulations.
  • Ensure maximum efficiency and protection of all dealership assets.
  • Supervise the controls and measures to control cash and maintain the operational assets.
  • Review and analyze the operational financial statements and give recommendations and guidance to the accounting managers and general managers as needed.
  • Schedules and assures timely completion of Monthly, Quarterly, and Year End Financial Closings within Accounting Operations.
  • Assist and interface with our banking relationships. Help to secure lines of credit and all other capital needs of the business.
  • Assist and supervise in the timely review and submission of all appropriate tax filings as per the law. This includes income tax, employment tax, withholding tax, sales tax, and all other appropriate tax filings.
  • Maintains close working relationships with accountants to ensure adherence to Generally Accepted Accounting Principles (GAAP) and maintenance of a dealership financial structure designed to minimize tax liabilities.
  • Hiring, training & supervision of dealership office personnel
  • Develops and implement procedures for streamlining processes including support needed to properly complete reviews, audits, and corporate requests.
  • Seeks opportunities for process enhancements; suggests, plans and implements new policies and procedures as required.
  • Leads accounting operations-related special projects.
  • Other duties as assigned

job requirement

Qualifications
Minimum Requirements: * Bachelor’s Degree in Accounting * Proficiency with Excel (Advanced formula, pivot table and strong modeling skills) and PPT (ability to present financial information in an insightful and concise way) * Five years of operational and/or finance/accounting experience *Strong working knowledge of QuickBooks *5 to 7 years of Accounting / Finance work experience

Preferred Requirements: *Certified Public Accountant *3-5 years of experience 

Benefits Include: 

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.

Our team members also enjoy a comprehensive benefits program including:

Medical, Employee discounts on vehicle purchases, parts and service Paid-time-off

Comprehensive employee recognition programs.

Continued training through the manufacturer.

Opportunities for career advancement. 

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Love To Talk With You!

Apply By Clicking The "Apply Now" Button 

 

 

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Used Car Sales Manager - Anaheim, California, United States

  • Automotive, Sales Manager, Used Car manager
  • Anaheim, California, United States
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job description

Used Car Manager 

Are you looking for a challenging Used Car Manager career with a company with excellent benefits and competitive pay?

Candidates must possess superior people skills and excellent communication skills as this will involve active, hands on working with customers and appraisals, negotiations on pricing, grounding of lease returns, lease retention and service customer appraisals. Responsibilities include Pre owned inventory management, working with the wholesale disposition of vehicles and wholesale purchase of vehicles. Must be familiar with appraising tools.

 

Job Responsibilities:

  • Recruit, train, manage, and direct Sales Team.
  • Assist individual sales reps in setting aggressive, yet realistic monthly sales goals.
  • Explains the policies and procedures of the dealership to sales employees, follows up with employees to verify their understanding and compliance.
  • Promotes an enthusiastic attitude to build positive employee attitudes and morale.
  • Set an example of professionalism through daily actions and appearance.
  • Creates cost-effective advertising programs and merchandising strategies for the dealership.
  • Oversees monthly financial statements to ensure they are complete, accurate and submitted on time to upper management/dealership owners.
  • Approves all paperwork from auctions and provides proper documentation to the office for purchases.
  • Ensures that cosmetic and mechanical reconditioning is performed within the dealership's cost and time limitations.
  • Conducts daily and weekly sales and sales training meetings.
  • Understands, keeps abreast of, and complies with federal, state, and local regulations that affect used-vehicle sales.
  • Maintains vehicle inventory. Monitors customers' likes and dislikes, lost sales, and dealership sales history, and conducts local market analyses to determine which vehicles to stock.

 

job requirement

Responsibilities include, but are not limited to:

  • Ideal candidates must possess a strong management background and excellent customer service skills

  • Five years of previous experience as an Automotive Pre-Owned Sales Manager in a dealership is required
  • Be proficient with dealership DMS, CRM, and inventory management/appraisal tools.
  • Experience with pricing and marketing used vehicles via online sites
  • Experience with the use of online auctions: buying and selling.
  • Experience with factory certified programs
  • Strong leadership and organizational skills, and the ability to understand profit and loss statements, are requirements for success.
  • Basic MS Office knowledge; computer software and internet proficiency.
  • Excellent verbal/written communication, strong negotiation and presentation skills.
  • Valid driver’s license with a clean driving record.
  • Willing to undergo a background check, drug testing, and MVR check as part of the pre-employment process.

 

What's in it for you?

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Really Like To Hear From You!

Apply By Clicking The "Apply Now" Button 

 

 

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Automotive General Sales Manager - Anaheim, California, United States

  • Automotive, General Sales Manager, Sales Director, Sales Manager
  • Anaheim, California, United States
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job description

The General Sales Manager is expected to:

  • Protect the legal, financial and moral well-being of the dealership;
  • Oversee, manage and direct all operations of the automotive sales and ecommerce departments to achieve maximum production and company objectives, while controlling expenses, inventory management, obtaining profit objectives and achieving customer service benchmarks;
  • Be a teacher to support the efforts of other employees to be successful.
  • Seek ways to improve business operations efficiencies and customer service.

    1. Maximum productivity, customer service and profitability.

    • Manage the sales department to achieve company sales goals, customer service satisfaction standards and profitability goals are commensurate with company standards.
    • Ensure the sales process is followed to achieve vehicle sales.
    • Oversee the operational viability of the dealership sales department to maximize customer lead generation and adhere to franchise standards.
    • Achieve dealership market position by staying current on customer buying trends.

    2. Management Reporting and Expense Control.

    • Prepare, monitor, evaluate and communicate strategic reports to dealership management detailing sales and profitability of the department.
    • Assess market conditions to ensure the dealership is positioned to maximize its investment.

    3. Develop Employees.

    • Effectively recruit, hire, train and manage qualified team members to ensure best practices and processes are achieved.
    • Maintain accurate job descriptions and communicate expectations with employees.
    • Be supportive, provide open work atmosphere that promotes teamwork and creativity.
    • Communicate and enforce dealership policies and procedures.
    • Conduct annual performance evaluations of staff.

    4. Operate with integrity:

    • Demand the highest ethical standards from self and others.
    • Set an example of positive attitude and professionalism, including a neat, orderly and safe work environment.
    • Communicate and help resolve customer complaints and adjustments.

job requirement

Job Qualifications:

  • High school diploma or equivalent.
  • 3 + years of Automotive Sales Management or equivalent experience.
  • Proficient knowledge of dealerships's current company management systems.
  • Good organization skills.
  • Professional communication skills.
  • Maintain valid driver's license and MVR within company policy requirements.
  • Must be insurable.
  • Detail oriented.

Physical Requirements:

  • Work performed in a office and dealership setting.
  • While performing the duties of this job, the employee is exposed to weather conditions precedent at that time.
  • Regularly required to sit, stand, bend, reach, talk, hear, use hands and fingers and move about facilities.
  • Required vision include close vision, distance vision, peripheral vision and the ability to adjust focus.
  • Required to operate equipment and move vehicles in a safe manner at all times.
  • Perform other duties as required.

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position:

  • Leadership- the individual demonstrates ethical and followership behaviors which promotes our company standards resulting in a cohesive and effective team.
  • Compliance- the individual understands and adheres to all Company standards, state and federal laws and regulations as well as product pricing guidelines of all lenders, agencies or business partners.
  • Customer Service- the individual understands his/her role in providing excellent customer service through the defined processes which promote efficiencies, fairness and cost effectiveness.
  • Ethics/Integrity- the individual represents the dealership by conducting his/her self in a professional and courteous business manner that demonstrates integrity and avoids the actual or perception of a conflict of interest.
  • Oral Communication- the individual clearly identifies and professionally expresses issues in positive or negative situations.
  • Planning/Organizing- the individual prioritizes and plans work activities and uses time efficiently.
  • Quality- the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
  • Dependability- the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
  • Safety and Security- the individual observes safety and security procedures and uses equipment and materials properly.

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.

Our team members also enjoy a comprehensive benefits program including:

Medical, Employee discounts on vehicle purchases, parts and service Paid-time-off

Comprehensive employee recognition programs.

Continued training through the manufacturer.

Opportunities for career advancement. 

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Love To Talk With You!

Apply By Clicking The "Apply Now" Button 

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Automotive Sales Consultant - Anaheim, California, United States

  • Automotive, Sales Consultant, Sales Representative, Sales, Salesperson
  • Anaheim, California, United States
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job description

Automotive Sales Consultant 

So, you want to sell automobiles that are known for their quality, reliability and beauty? You've come to the right place. We're looking for sales professionals to sell cars in our dealership. If you believe being a Sales Consultant is a true craft -- one built on charisma, communication and thorough product knowledge (we'll happily teach you everything you need to know) -- we want to talk to you!

As a Sales Consultant at our dealership, you’ll be responsible for managing all sales activities.  From generating and managing sales leads, you’ll be instrumental in helping our team continue our success.
 
Join Our Team!
 
Responsibilities:
Greets customer on sales floor and performs a needs analysis including make, type, and features of vehicle desired.  
Explains features and demonstrates operation of vehicle in showroom or on road.  
Researches availability of models and optional equipment using computer database.  
Works with Sales and F&I Managers and negotiates sales price, including tax, trade-in allowance, license fee, and discount, and requirements for financing or lease payment of vehicle.  
Walks the lot and visually inspects inventory.  
Completes all paperwork and arranges for delivery and registration of vehicle.  
Delivers and familiarizes the customer with vehicle.  
Attends/completes required training and department meetings.  
Regular and predictable attendance.

job requirement

Abillity to Speak a second language preferred
One year of related experience and/or training; or equivalent combination of education and experience.
Sales skills, great communication, and excellent customer service skills are a must.
Organization and thorough follow-up skills are necessary for staying in touch with the client prior to and after the sale.
Current valid driver’s license is required for all employees.
Mathematical skills including, add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.  

Benefits Include: 

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.

Our team members also enjoy a comprehensive benefits program including:

Medical, Employee discounts on vehicle purchases, parts and service Paid-time-off

Comprehensive employee recognition programs.

Continued training through the manufacturer.

Opportunities for career advancement. 

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Love To Talk With You!

Apply By Clicking The "Apply Now" Button 

more details apply now hide details