Automotive Drivability and Electrical Technician - Anaheim, California, United States

  • Auto Technician, Automotive, Service Technician
  • Anaheim, California, United States

job description

We are seeking a highly skilled GM Dealer Drivability Technician to join our service team. In this role, you will act as our premier diagnostic specialist, troubleshooting complex engine performance, advanced electrical, and emission-related issues. You will utilize GM factory-specific software and strategy-based diagnostic processes to ensure accurate, first-time fixes for our customers.

Core Responsibilities

  • Advanced Diagnostics: Utilize GM-specific tools (GDS2, Tech 2, MDI 2) and service information (SI) to isolate root causes of complex electrical, drivability, and emissions issues.
  • System Repairs: Repair and replace components in fuel injection, ignition, computer-controlled electronics, multiplexing/data bus, and powertrain systems.
  • Road Testing: Perform target-driven road tests to duplicate customer complaints and verify that repairs completely resolve the issue.
  • Technical Compliance: Monitor and apply GM Service Technical Bulletins (TBs), recalls, and campaign updates to relevant repairs.
  • Documentation & Communication: Clearly document diagnostic steps, test results, and repair recommendations on the repair order. Communicate clearly with Service Advisors.
  • Shop Safety: Maintain a clean, organized, and safe work environment. Adhere to all dealership and OSHA safety protocols.

job requirement

Required Qualifications

  • Experience: Minimum of 2–5 years of automotive diagnostic experience, preferably within a GM dealership environment.
  • ASE Certifications: Current ASE certifications required, with a strong emphasis on A6 (Electrical/Electronic Systems) and A8 (Engine Performance). L1 (Advanced Engine Performance) is highly preferred.
  • GM Training: Active GM Factory Training credentials or a verifiable GM training record is heavily prioritized.
  • Tools: Ownership of a comprehensive set of diagnostic tools and standard automotive hand tools.
  • Licensing: Valid driver's license with a clean, insurable driving record.

Benefits & Perks

  • Competitive flat-rate pay structure with production bonuses
  • Medical, dental, and vision insurance plans
  • 401(k) retirement plan with company match
  • Paid time off (PTO) and holiday pay
  • Ongoing, fully-funded GM factory training and ASE reimbursement
  • Modern, climate-controlled shop environment with up-to-date equipment

Its Time To Make The Most Important Move Of Your Career!

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Really Like To Hear From You!

Apply By Clicking The "Apply Now" Button 

Service Advisor - Anaheim, California, United States

  • Automotive Service Advisor, Automotive, Service Advisor, Service Writer
  • Anaheim, California, United States

job description

Automotive Service Advisor 

If you believe Customer Service  is a true craft -- one built on charisma, communication and thorough product knowledge - we want to talk to you!

As a Service Advisor you will be responsible to meet and greet service customers promptly in a professional and courteous manner.
Inspect vehicle and refer to service history to accurately identify and verify customer’s service needs.
Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements. 
Provide accurate cost and time of completion estimates for the services recommended, communicate and get proper authorization from customers.
Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services.
Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines.
Confirm service appointments by telephone the day before the customer is scheduled to arrive and conduct post-repair follow up.
Inspect vehicles prior to each customer delivery to ensure vehicles services and/or repairs are performed correctly and communicate the results with the customer.
Meet requirements of the state and federal law for automobile repair and consumer protection.
Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.

job requirement

Two or more years of previous experience as a service advisor.
High school diploma or equivalent.
Valid driver license in the state that you will work and a good driving record.
Great attitude with high-energy personality.
Excellent customer service skills.
Professional appearance and work ethic.
Ability to work well in a process driven environment.
Outstanding communication skills in both verbal and written.

Benefits include a lucrative compensation plan, paid time off, medical, and employee vehicle purchase program.
 

Its Time To Make The Most Important Move Of Your Career!

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Really Like To Hear From You!

Apply By Clicking The "Apply Now" Button 

Heavy Line Technician - Anaheim, California, United States

  • Automotive Technician, Diesel Heavy Equipment Mechanic, Diesel Mechanic, Diesel Technician, Service Technician
  • Anaheim, California, United States

job description

GMC dealership heavy line technician

Sign-On Bonus: Qualified candidates may be eligible for a sign-on bonus of up to $3,000, payable after 90 days of continuous employment, subject to eligibility requirements, satisfactory performance, and dealership bonus program terms.

Seeking an experienced and motivated GMC Heavy Line Technician to join our busy service department. In this critical role, you will diagnose and perform major mechanical repairs on GMC cars, SUVs, and light/medium-duty trucks. You will specialize in complex engine overhauls, transmission rebuilds, and drivetrain repairs. We offer top-tier compensation, a fully equipped shop, ongoing GM factory training, and a steady stream of high-paying heavy line work.

Key Responsibilities

  • Major Mechanical Repair: Perform engine teardowns, rebuilds, and replacements for both GM gasoline and Duramax diesel engines.
  • Drivetrain & Transmission: Diagnose, overhaul, and repair automatic/manual transmissions, differentials, transfer cases, and drive axles.
  • Advanced Diagnostics: Utilize GM factory scan tools (GDS2, Tech2) and oscilloscope equipment to troubleshoot complex electrical, drivability, and network issues.
  • Quality Workmanship: Execute multi-point inspections and ensure all repairs meet factory safety and performance standards.
  • Documentation: Clear and accurate writing of root causes, correction steps, and precise measurements for warranty and customer-pay repair orders.
  • Shop Safety: Maintain a clean, organized, and safe workspace, adhering to all OSHA and dealership environmental regulations.

job requirement

 

Qualifications & Skills

  • Experience: Minimum 3+ years of professional automotive repair experience, with a heavy emphasis on heavy line, engine, or transmission work.
  • Brand Expertise: Prior GM dealership experience and strong familiarity with Duramax diesel platforms are highly preferred.
  • Certifications: Active ASE certifications (specifically A1 Engine Repair, A2 Automatic Transmission, and/or A9 Light Vehicle Diesel) or GM factory training credentials.
  • Tools: Must possess a comprehensive inventory of personal professional tools and roll-cart.
  • Tech Savvy: Ability to comfortably navigate digital repair manuals, wiring diagrams, and shop management software.
  • Driving Record: Valid driver’s license with a clean record to test-drive customer and dealership vehicles.

What We Offer

  • Competitive Pay: Aggressive flat-rate schedule based on your experience and GM certification level, with production bonuses.
  • Benefits Package: Comprehensive health, dental, and vision insurance.
  • Retirement Planning: 401(k) retirement plan with dealership matching.
  • Paid Time Off: Generous paid vacation, holidays, and sick leave.
  • Career Growth: Fully paid, continuous GM factory training and EV safety certifications to keep your skills sharp.
  • Modern Shop: Clean, well-lit service bays with updated heavy lifts and factory diagnostic software.

 

Ideal candidates will have:

Experience in performing warranty and non-warranty inspections, diagnostic, maintenance, and repair service on various vehicle makes and models.

Proven track record of achieving or over-achieving goals

Outstanding communication skills

Professional appearance and work ethic

Great attitude with a high-energy personality

Superior customer service skills

Ability to read and comprehend instructions

Ability to exercise good judgement

Valid State drivers license and good driving record


Compensation:


We offer Very competitive pay, Medical. 401(k) program, paid vacation, and a professional work environment.

Become a member of a winning team that offers growth opportunity, excellent earning potential and leadership that appreciates your drive, skills and ability.

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

Its Time To Make The Most Important Move Of Your Career!

Apply Now!


We Would Really Like To Hear From You!

Automotive Finance Manager - Irvine, California, United States

  • Automotive, Finance Manager, Special Finance
  • Irvine, California, United States

job description

Automotive Finance Manager

If you're serious about your career, then rest assured you've come to the right place.

You'll find the opportunities, resources, and support you need to grow and develop professionally.

We are committed to your success and invested in your future.

Finance & Insurance Manager is responsible for coordinating the sale of finance and insurance programs to customers.

The Finance and Insurance Manager works with lenders and financial institutions to provide financial services to dealership customers.

Essential Duties and Responsibilities include the following.

Other duties may be assigned.

Sells financing and insurance to customers.

Responsible for the attainment and gross production of financial services’ goals and objectives.

Reviews customer credit applications.

Makes extended service contracts and other owner protection programs available to customers.

Assesses profitability to dealership of financing arrangements.

Utilizes the menu selling process.

Ensures necessary documentation for each deal is complete by utilizing a deal checklist.

Maintains Customer Satisfaction scores at or above company standards.

Works closely with sales team.

Ensures compliance with all laws and regulatory obligations relative to financial services and products.

Supports the dealership’s initiative in Safeguard and Transaction compliance programs.

Complies with all Safeguard and Transaction compliance rules and regulations.

Ensures that all organizational activities and operations are carried out in compliance with organizational guidelines and local, state, and federal regulations and laws governing business operations.

Oversees completion and submission of all financing documents.

Acts as liaison between the customer and the lending institution.

Reinforces company policies and adheres to company standards.

Encourages compliance with applicable laws and regulations.

Ensures adherence to F&I reporting requirements of company.

Attends weekly manager meetings.

Maintains effective employee relations.

Promotes and maintains good ESI.

 

job requirement

 

At least "3" years automotive dealership F&I producer experience required

Finance and Insurance Management training preferred

Proven track record

Strong record of positive Customer Satisfaction results

Team-oriented

Submit to and successfully complete MVR, background check, and pre-employment drug test Valid driver's license with good driving record

Benefits Include: 

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.

Our team members also enjoy a comprehensive benefits program including:

Medical, Employee discounts on vehicle purchases, parts and service Paid-time-off

Comprehensive employee recognition programs.

Continued training through the manufacturer.

Opportunities for career advancement. 

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Love To Talk With You!

Apply By Clicking The "Apply Now" Button 

Automotive Service Technician - Irvine, California, United States

  • Auto Mechanic, Auto Technician, Automotive Technician, Automotive, Service Technician
  • Irvine, California, United States

job description

Automotive Service Technician

Customer satisfaction is a result of your personal work habits and ethics and is of utmost importance as part of your job function.

The Service Technician is also responsible for setting goals for personal service improvement, and monitor progress against customer satisfaction index numbers and production numbers as provided by the Service Manager. 

Responsibilities:
 

Primary Responsibilities:
o Correctly troubleshoot customer concerns using the latest administrative and technical tools provided
o Ensure that common courtesy is shown toward all customers you come into contact with
o While in the vicinity of the Service Drive, act as a secondary customer greeter to customers that have not yet been acknowledged
o Keep up to date with all technical publications, Service Comm, and Asist terminal operations
o Make every reasonable effort to ensure safe and honorable vehicle service is delivered as promised the first time
o Address all original customer concerns before moving onto additional sales 
o Inspect every vehicle for additional sales opportunities ensuring that the vehicle is being maintained to the local area and factory recommendation
o Ensure the customers vehicle is returned as clean, or cleaner than when it arrived
o Participate in any Factory, or in-house sponsored training programs offered to you
o Complete all paperwork completely and correctly, then ensure all required shop forms are attached to the RO hard copy
o Perform any other duties assigned by the Service Manager, ASM or Group Leader
o Always come to work on time, ready to work, and in a clean uniform

job requirement

Ideal candidates will have:
Experience in performing warranty and non-warranty inspections, diagnostic, maintenance, and repair service on various vehicle makes and models.
Proven track record of achieving or over-achieving goals
Outstanding communication skills
Professional appearance and work ethic
Great attitude with a high-energy personality
Superior customer service skills
Ability to read and comprehend instructions
Ability to exercise good judgement
Valid State drivers license and good driving record

Required Education:
High school diploma or equivalent
Must have technical aptitude displayed by ASE certification
Technical or trade school degree preferred

Compensation:
We offer competitive pay, health, paid vacation, paid holidays, and a professional work environment.

Become a member of a winning team that offers growth opportunity, excellent earning potential and leadership that appreciates your drive, skills and ability.

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

Its Time To Make The Most Important Move Of Your Career!

Apply Now!


We Would Really Like To Hear From You!

Internet Sales Consultant - Garden Grove, California, United States

  • Automotive, Internet/Fleet dept, Sales Consultant, Sales Representative, Sales
  • Garden Grove, California, United States

job description

Automotive Internet Sales Manager

So, you want to sell automobiles that are known for their quality, reliability and beauty? You've come to the right place!

We're looking for amazing Internet sales professionals to sell the best cars on the planet, in our dealership. If you believe being an Internet Sales Manager is a true craft -- one built on charisma, communication and thorough product knowledge, we want to talk to you!

As an Internet Sales Manager at our dealership, you’ll be responsible for managing Internet sales activities.  From generating and managing Internet sales leads, you’ll be instrumental in helping our team continue our success.
 
Join Our Team!
 
Responsibilities:
Contact customers and perform a needs analysis including make, type, and features of vehicle desired.  
Explain features and demonstrates operation of vehicle in showroom or on road.  
Researches availability of models and optional equipment using computer database.  
Works with Sales and F&I Managers to negotiate sales price, including tax, trade-in allowance, license fee, and discount, and requirements for financing or lease payment of vehicle.  
Walks the lot and visually inspects inventory.  
Completes all paperwork and arranges for delivery and registration of vehicle.  
Delivers and familiarizes the customer with vehicle.  
Attends/completes required training and department meetings.  
Regular and predictable attendance.

job requirement

One year of related Internet sales Management experience and/or training; or equivalent combination of education and experience.
Minimum 2 yrs experience automotive Internet sales experience
Sales skills, great communication, and excellent customer service skills are a must.
Organization and thorough follow-up skills are necessary for staying in touch with the client prior to and after the sale.
Current valid driver’s license is required for all employees.
Mathematical skills including abillity to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals

Benefits Include: 

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.

Our team members also enjoy a comprehensive benefits program including:

Medical, Employee discounts on vehicle purchases, parts and service Paid-time-off

Comprehensive employee recognition programs.

Continued training through the manufacturer.

Opportunities for career advancement. 

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Love To Talk With You!

Apply By Clicking The "Apply Now" Button 

Internet Sales Consultant - Anaheim, California, United States

  • Automotive, Internet/Fleet dept, Sales Consultant, Sales Representative, Sales
  • Anaheim, California, United States

job description

Automotive Internet Sales Manager

So, you want to sell automobiles that are known for their quality, reliability and beauty? You've come to the right place!

We're looking for amazing Internet sales professionals to sell the best cars on the planet, in our dealership. If you believe being an Internet Sales Manager is a true craft -- one built on charisma, communication and thorough product knowledge, we want to talk to you!

As an Internet Sales Manager at our dealership, you’ll be responsible for managing Internet sales activities.  From generating and managing Internet sales leads, you’ll be instrumental in helping our team continue our success.
 
Join Our Team!
 
Responsibilities:
Contact customers and perform a needs analysis including make, type, and features of vehicle desired.  
Explain features and demonstrates operation of vehicle in showroom or on road.  
Researches availability of models and optional equipment using computer database.  
Works with Sales and F&I Managers to negotiate sales price, including tax, trade-in allowance, license fee, and discount, and requirements for financing or lease payment of vehicle.  
Walks the lot and visually inspects inventory.  
Completes all paperwork and arranges for delivery and registration of vehicle.  
Delivers and familiarizes the customer with vehicle.  
Attends/completes required training and department meetings.  
Regular and predictable attendance.

job requirement

One year of related Internet sales Management experience and/or training; or equivalent combination of education and experience.
Minimum 2 yrs experience automotive Internet sales experience
Sales skills, great communication, and excellent customer service skills are a must.
Organization and thorough follow-up skills are necessary for staying in touch with the client prior to and after the sale.
Current valid driver’s license is required for all employees.
Mathematical skills including abillity to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals

Benefits Include: 

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.

Our team members also enjoy a comprehensive benefits program including:

Medical, Employee discounts on vehicle purchases, parts and service Paid-time-off

Comprehensive employee recognition programs.

Continued training through the manufacturer.

Opportunities for career advancement. 

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Love To Talk With You!

Apply By Clicking The "Apply Now" Button 

Vehicle Acquisition Specialist - Irvine, California, United States

  • Automotive, Sales Consultant, Sales Representative, Sales
  • Irvine, California, United States

job description

Vehicle Exchange Specialist

Do you have past automotive sales experience? Are you looking for a new challenge? We are looking for the next all star Vehicle Exchange Specialist to join our team!

The candidate is responsible for vehicle acquisition and upgrading customer vehicles while providing excellent customer care in the service lane.

We are growing and looking to add a Vehicle Exchange Specialist to work with our team. Presenting our vehicle exchange program is about providing exceptional customer service in a very non-confrontational manner. This position requires someone that is passionate about customer service, enjoys interacting with people throughout the working day and has fun while doing so.

Some things about the position…

  • Meet and greet customers in the service drive while presenting possible trade-in value opportunities.
  • Follow the dealership vehicle exchange process. Training provided
  • Test drives, present vehicle product information, pricing and incentives
  • Build a portfolio of customers utilizing the customer management database to manage the customer's trade in experience for future returns and referrals
  • Attend sales & product knowledge meetings
  • Other duties to be determined by leadership

Responsibilities

  • Be outgoing, friendly, energetic and professional with great customer service, attentiveness and follow up skills.
  • Educating guest on the options available through Vehicle Exchange
  • Generate new and utilize existing customer base to build value in an opportunity to upgrade their current vehicle.
  • Use strong decision-making and active listening skills to think progressively about customer needs and service
  • Be a liaison to customers while their vehicle is being serviced
  • Utilize CRM tracking system daily
  • Greet and assist customers who enter the service department
  • Ensure the customer feels welcome and comfortable when arriving at the dealership
  • Drive sales goals through the service department by engaging with customers about upgrading their vehicle
  • Establish a close relationship with the sales department to provide a consistent upgrade process experience
  • Work with other departments to establish a high level of customer satisfaction
  • Maintain knowledge of current and incoming inventory
  • Attend sales meetings and trainings when necessary
  • Utilize software systems within the store to identify and contact people interested in selling their vehicles
  • Work directly with our pre-owned sales manager to learn how to do a proper vehicle walkaround to identify mechanical and/or cosmetic issues prior to purchase
  • Contact customers with expiring leases to see if they are interested in arranging another lease or purchasing a different vehicle
  • Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively

 

job requirement

Qualifications

  • Customer facing experience (ex. retail, restaurant) preferred but not required
  • Excellent verbal and written communication skills
  • Time management, prioritization, attention to detail, organization, ability to multitask
  • Self-starter, ambitious, goal-oriented, can work independently and without supervision
  • Comfortable using multiple methods of communication – text, email, video, phone, etc.
  • Available to work flexible hours and weekends
  • Open to learning new software systems
  • Professional, well-groomed personal appearance
  • Clean driving record and valid driver’s license

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• The requirements listed are representative of the knowledge, skill, and/or ability required.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• All applicants must be authorized to work in the "USA"

• All applicants must perform duties and responsibilities in a safe manner

• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license It's time to make the most important move of your career.

From our cooperative, team-based approach, it's easy to see the difference.

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Love To Talk With You!

Apply By Clicking The "Apply Now" Button

 

 

Vehicle Acquisition Specialist - Garden Grove, California, United States

  • Automotive, Sales Consultant, Sales Representative, Sales
  • Garden Grove, California, United States

job description

Vehicle Exchange Specialist

Do you have past automotive sales experience? Are you looking for a new challenge? We are looking for the next all star Vehicle Exchange Specialist to join our team!

The candidate is responsible for vehicle acquisition and upgrading customer vehicles while providing excellent customer care in the service lane.

We are growing and looking to add a Vehicle Exchange Specialist to work with our team. Presenting our vehicle exchange program is about providing exceptional customer service in a very non-confrontational manner. This position requires someone that is passionate about customer service, enjoys interacting with people throughout the working day and has fun while doing so.

Some things about the position…

  • Meet and greet customers in the service drive while presenting possible trade-in value opportunities.
  • Follow the dealership vehicle exchange process. Training provided
  • Test drives, present vehicle product information, pricing and incentives
  • Build a portfolio of customers utilizing the customer management database to manage the customer's trade in experience for future returns and referrals
  • Attend sales & product knowledge meetings
  • Other duties to be determined by leadership

Responsibilities

  • Be outgoing, friendly, energetic and professional with great customer service, attentiveness and follow up skills.
  • Educating guest on the options available through Vehicle Exchange
  • Generate new and utilize existing customer base to build value in an opportunity to upgrade their current vehicle.
  • Use strong decision-making and active listening skills to think progressively about customer needs and service
  • Be a liaison to customers while their vehicle is being serviced
  • Utilize CRM tracking system daily
  • Greet and assist customers who enter the service department
  • Ensure the customer feels welcome and comfortable when arriving at the dealership
  • Drive sales goals through the service department by engaging with customers about upgrading their vehicle
  • Establish a close relationship with the sales department to provide a consistent upgrade process experience
  • Work with other departments to establish a high level of customer satisfaction
  • Maintain knowledge of current and incoming inventory
  • Attend sales meetings and trainings when necessary
  • Utilize software systems within the store to identify and contact people interested in selling their vehicles
  • Work directly with our pre-owned sales manager to learn how to do a proper vehicle walkaround to identify mechanical and/or cosmetic issues prior to purchase
  • Contact customers with expiring leases to see if they are interested in arranging another lease or purchasing a different vehicle
  • Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively

 

job requirement

Qualifications

  • Customer facing experience (ex. retail, restaurant) preferred but not required
  • Excellent verbal and written communication skills
  • Time management, prioritization, attention to detail, organization, ability to multitask
  • Self-starter, ambitious, goal-oriented, can work independently and without supervision
  • Comfortable using multiple methods of communication – text, email, video, phone, etc.
  • Available to work flexible hours and weekends
  • Open to learning new software systems
  • Professional, well-groomed personal appearance
  • Clean driving record and valid driver’s license

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• The requirements listed are representative of the knowledge, skill, and/or ability required.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• All applicants must be authorized to work in the "USA"

• All applicants must perform duties and responsibilities in a safe manner

• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license It's time to make the most important move of your career.

From our cooperative, team-based approach, it's easy to see the difference.

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Love To Talk With You!

Apply By Clicking The "Apply Now" Button

 

 

Automotive Porter - Irvine, California, United States

  • Automotive, Lot Attendant, Porter
  • Irvine, California, United States

job description

Automotive Porter Lot Attendant

The Automotive Porter Lot Attendant is responsible for performing a variety of duties as it relates to the maintenance and service of vehicles. This position interacts daily with the Product Specialist, Service Managers, Sales Managers, support staff and customers, just to name a few. The goal of a Porter Lot Attendant is to ensure that our customer is 100% happy with the delivery of their car. Responsibilities of the Porter Lot Attendant:

  • Leading yourself and the team in a way that supports our Company Vision and Mission
  • Remove vehicle protective coverings and ID tags prior to returning completed vehicle to customer 
  • Inspect vehicles for stains, debris and damages before returning the vehicle to the customer, and report any damage immediately 
  • Clean interior and exterior of new and used vehicles 
  • Keep vehicle lot neat and orderly, moving units as directed and in accordance with dealership display standards 
  • Pick up vehicles from and deliver vehicles to storage 
  • Test batteries of customer vehicles in service drive 
  • Maintains building and ground as needed 
  • Assist with shop clean-up and deliveries when needed 

 

job requirement

Skills/Requirements:

  • High School Diploma or equivalent
  • Ability to handle machinery safely  
  • Ability to drive manual transmission vehicles 
  • Demonstrated customer service skills 
  • Must have a valid driver’s license
  • Ability to operate an automobile 

Qualifications:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• The requirements listed are representative of the knowledge, skill, and/or ability required.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• All applicants must be authorized to work in the "USA"

• All applicants must perform duties and responsibilities in a safe manner

• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license It's time to make the most important move of your career.

From our cooperative, team-based approach, it's easy to see the difference.

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Love To Talk With You!

Apply By Clicking The "Apply Now" Button 

Automotive Service Technician - Garden Grove, California, United States

  • Auto Mechanic, Auto Technician, Automotive Technician, Automotive, Service Technician
  • Garden Grove, California, United States

job description

Automotive Service Technician

Customer satisfaction is a result of your personal work habits and ethics and is of utmost importance as part of your job function.

The Service Technician is also responsible for setting goals for personal service improvement, and monitor progress against customer satisfaction index numbers and production numbers as provided by the Service Manager. 

Responsibilities:
 

Primary Responsibilities:
o Correctly troubleshoot customer concerns using the latest administrative and technical tools provided
o Ensure that common courtesy is shown toward all customers you come into contact with
o While in the vicinity of the Service Drive, act as a secondary customer greeter to customers that have not yet been acknowledged
o Keep up to date with all technical publications, Service Comm, and Asist terminal operations
o Make every reasonable effort to ensure safe and honorable vehicle service is delivered as promised the first time
o Address all original customer concerns before moving onto additional sales 
o Inspect every vehicle for additional sales opportunities ensuring that the vehicle is being maintained to the local area and factory recommendation
o Ensure the customers vehicle is returned as clean, or cleaner than when it arrived
o Participate in any Factory, or in-house sponsored training programs offered to you
o Complete all paperwork completely and correctly, then ensure all required shop forms are attached to the RO hard copy
o Perform any other duties assigned by the Service Manager, ASM or Group Leader
o Always come to work on time, ready to work, and in a clean uniform

job requirement

Ideal candidates will have:
Experience in performing warranty and non-warranty inspections, diagnostic, maintenance, and repair service on various vehicle makes and models.
Proven track record of achieving or over-achieving goals
Outstanding communication skills
Professional appearance and work ethic
Great attitude with a high-energy personality
Superior customer service skills
Ability to read and comprehend instructions
Ability to exercise good judgement
Valid State drivers license and good driving record

Required Education:
High school diploma or equivalent
Must have technical aptitude displayed by ASE certification
Technical or trade school degree preferred

Compensation:
We offer competitive pay, health, paid vacation, paid holidays, and a professional work environment.

Become a member of a winning team that offers growth opportunity, excellent earning potential and leadership that appreciates your drive, skills and ability.

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

Its Time To Make The Most Important Move Of Your Career!

Apply Now!


We Would Really Like To Hear From You!

Automotive Sales Consultant - Garden Grove, California, United States

  • Automotive, Sales Consultant, Sales Representative, Sales, Salesperson
  • Garden Grove, California, United States

job description

Automotive Sales Consultant 

So, you want to sell automobiles that are known for their quality, reliability and beauty? You've come to the right place. We're looking for sales professionals to sell cars in our dealership. If you believe being a Sales Consultant is a true craft -- one built on charisma, communication and thorough product knowledge (we'll happily teach you everything you need to know) -- we want to talk to you!

As a Sales Consultant at our dealership, you’ll be responsible for managing all sales activities.  From generating and managing sales leads, you’ll be instrumental in helping our team continue our success.
 
Join Our Team!
 
Responsibilities:
Greets customer on sales floor and performs a needs analysis including make, type, and features of vehicle desired.  
Explains features and demonstrates operation of vehicle in showroom or on road.  
Researches availability of models and optional equipment using computer database.  
Works with Sales and F&I Managers and negotiates sales price, including tax, trade-in allowance, license fee, and discount, and requirements for financing or lease payment of vehicle.  
Walks the lot and visually inspects inventory.  
Completes all paperwork and arranges for delivery and registration of vehicle.  
Delivers and familiarizes the customer with vehicle.  
Attends/completes required training and department meetings.  
Regular and predictable attendance.

job requirement

Abillity to Speak a second language preferred
One year of related experience and/or training; or equivalent combination of education and experience.
Sales skills, great communication, and excellent customer service skills are a must.
Organization and thorough follow-up skills are necessary for staying in touch with the client prior to and after the sale.
Current valid driver’s license is required for all employees.
Mathematical skills including, add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.  

Benefits Include: 

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.

Our team members also enjoy a comprehensive benefits program including:

Medical, Employee discounts on vehicle purchases, parts and service Paid-time-off

Comprehensive employee recognition programs.

Continued training through the manufacturer.

Opportunities for career advancement. 

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Love To Talk With You!

Apply By Clicking The "Apply Now" Button 

Automotive Sales Consultant - Anaheim, California, United States

  • Automotive, Sales Consultant, Sales Representative, Sales, Salesperson
  • Anaheim, California, United States

job description

Automotive Sales Consultant 

So, you want to sell automobiles that are known for their quality, reliability and beauty? You've come to the right place. We're looking for sales professionals to sell cars in our dealership. If you believe being a Sales Consultant is a true craft -- one built on charisma, communication and thorough product knowledge (we'll happily teach you everything you need to know) -- we want to talk to you!

As a Sales Consultant at our dealership, you’ll be responsible for managing all sales activities.  From generating and managing sales leads, you’ll be instrumental in helping our team continue our success.
 
Join Our Team!
 
Responsibilities:
Greets customer on sales floor and performs a needs analysis including make, type, and features of vehicle desired.  
Explains features and demonstrates operation of vehicle in showroom or on road.  
Researches availability of models and optional equipment using computer database.  
Works with Sales and F&I Managers and negotiates sales price, including tax, trade-in allowance, license fee, and discount, and requirements for financing or lease payment of vehicle.  
Walks the lot and visually inspects inventory.  
Completes all paperwork and arranges for delivery and registration of vehicle.  
Delivers and familiarizes the customer with vehicle.  
Attends/completes required training and department meetings.  
Regular and predictable attendance.

job requirement

Abillity to Speak a second language preferred
One year of related experience and/or training; or equivalent combination of education and experience.
Sales skills, great communication, and excellent customer service skills are a must.
Organization and thorough follow-up skills are necessary for staying in touch with the client prior to and after the sale.
Current valid driver’s license is required for all employees.
Mathematical skills including, add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.  

Benefits Include: 

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.

Our team members also enjoy a comprehensive benefits program including:

Medical, Employee discounts on vehicle purchases, parts and service Paid-time-off

Comprehensive employee recognition programs.

Continued training through the manufacturer.

Opportunities for career advancement. 

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Love To Talk With You!

Apply By Clicking The "Apply Now" Button 

Automotive Sales Consultant - Garden Grove, California, United States

  • Sales Consultant, Sales Representative, Sales, Salesperson
  • Garden Grove, California, United States

job description

Automotive Sales Consultant 

So, you want to sell automobiles that are known for their quality, reliability and beauty? You've come to the right place. We're looking for sales professionals to sell cars in our dealership. If you believe being a Sales Consultant is a true craft -- one built on charisma, communication and thorough product knowledge (we'll happily teach you everything you need to know) -- we want to talk to you!

As a Sales Consultant at our dealership, you’ll be responsible for managing all sales activities.  From generating and managing sales leads, you’ll be instrumental in helping our team continue our success.
 
Join Our Team!
 
Responsibilities:
Greets customer on sales floor and performs a needs analysis including make, type, and features of vehicle desired.  
Explains features and demonstrates operation of vehicle in showroom or on road.  
Researches availability of models and optional equipment using computer database.  
Works with Sales and F&I Managers and negotiates sales price, including tax, trade-in allowance, license fee, and discount, and requirements for financing or lease payment of vehicle.  
Walks the lot and visually inspects inventory.  
Completes all paperwork and arranges for delivery and registration of vehicle.  
Delivers and familiarizes the customer with vehicle.  
Attends/completes required training and department meetings.  
Regular and predictable attendance.

job requirement

Abillity to Speak a second language preferred
One year of related experience and/or training; or equivalent combination of education and experience.
Sales skills, great communication, and excellent customer service skills are a must.
Organization and thorough follow-up skills are necessary for staying in touch with the client prior to and after the sale.
Current valid driver’s license is required for all employees.
Mathematical skills including, add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.  

Benefits Include: 

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.

Our team members also enjoy a comprehensive benefits program including:

Medical, Employee discounts on vehicle purchases, parts and service Paid-time-off

Comprehensive employee recognition programs.

Continued training through the manufacturer.

Opportunities for career advancement. 

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Love To Talk With You!

Apply By Clicking The "Apply Now" Button 

Automotive Service Advisor - Irvine, California, United States

  • Automotive Service Advisor, Automotive, Service Advisor, Service Writer
  • Irvine, California, United States

job description

Automotive Service Advisor 

If you believe Customer Service  is a true craft -- one built on charisma, communication and thorough product knowledge - we want to talk to you!

As a Service Advisor you will be responsible to meet and greet service customers promptly in a professional and courteous manner.
Inspect vehicle and refer to service history to accurately identify and verify customer’s service needs.
Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements. 
Provide accurate cost and time of completion estimates for the services recommended, communicate and get proper authorization from customers.
Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services.
Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines.
Confirm service appointments by telephone the day before the customer is scheduled to arrive and conduct post-repair follow up.
Inspect vehicles prior to each customer delivery to ensure vehicles services and/or repairs are performed correctly and communicate the results with the customer.
Meet requirements of the state and federal law for automobile repair and consumer protection.
Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.

job requirement

Two or more years of previous experience as a service advisor.
High school diploma or equivalent.
Valid driver license in the state that you will work and a good driving record.
Great attitude with high-energy personality.
Excellent customer service skills.
Professional appearance and work ethic.
Ability to work well in a process driven environment.
Outstanding communication skills in both verbal and written.

Benefits include a lucrative compensation plan, paid time off, medical, and employee vehicle purchase program.
 

Its Time To Make The Most Important Move Of Your Career!

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Really Like To Hear From You!

Apply By Clicking The "Apply Now" Button 

Service Advisor - Garden Grove, California, United States

  • Automotive Service Advisor, Automotive, Service Advisor, Service Writer
  • Garden Grove, California, United States

job description

Automotive Service Advisor 

If you believe Customer Service  is a true craft -- one built on charisma, communication and thorough product knowledge - we want to talk to you!

As a Service Advisor you will be responsible to meet and greet service customers promptly in a professional and courteous manner.
Inspect vehicle and refer to service history to accurately identify and verify customer’s service needs.
Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements. 
Provide accurate cost and time of completion estimates for the services recommended, communicate and get proper authorization from customers.
Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services.
Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines.
Confirm service appointments by telephone the day before the customer is scheduled to arrive and conduct post-repair follow up.
Inspect vehicles prior to each customer delivery to ensure vehicles services and/or repairs are performed correctly and communicate the results with the customer.
Meet requirements of the state and federal law for automobile repair and consumer protection.
Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.

job requirement

Two or more years of previous experience as a service advisor.
High school diploma or equivalent.
Valid driver license in the state that you will work and a good driving record.
Great attitude with high-energy personality.
Excellent customer service skills.
Professional appearance and work ethic.
Ability to work well in a process driven environment.
Outstanding communication skills in both verbal and written.

Benefits include a lucrative compensation plan, paid time off, medical, and employee vehicle purchase program.
 

Its Time To Make The Most Important Move Of Your Career!

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Really Like To Hear From You!

Apply By Clicking The "Apply Now" Button 

Automotive Porter - Garden Grove, California, United States

  • Automotive, Lot Attendant, Porter
  • Garden Grove, California, United States

job description

About Hardin Automotive Group

Hardin Automotive Group is a reputable company committed to providing excellent service in the automotive industry. We value teamwork, professionalism, and customer satisfaction.

Job Details

  • Salary: From $17 to $20 per hour
  • Job Type: Full-Time
  • Location: Garden Grove, CA 92843

Position Summary

The Automotive Porter plays a key role in supporting the maintenance and presentation of vehicles while ensuring a positive customer experience. This position requires close collaboration with service and sales teams and direct interaction with customers during vehicle delivery.

Key Responsibilities

  • Support team efforts aligned with company vision and mission
  • Remove protective coverings and identification tags from vehicles before customer delivery
  • Inspect vehicles for stains, debris, and damages and report any issues promptly
  • Clean interior and exterior of new and used vehicles
  • Maintain an orderly vehicle lot by moving vehicles according to dealership standards
  • Transport vehicles to and from storage locations as required
  • Test batteries of customer vehicles in the service drive
  • Assist with building and grounds maintenance when needed
  • Help with shop clean-up and deliveries as requested

Work Environment

This full-time role is based in Garden Grove, California. The position involves outdoor work and requires physical activity related to vehicle handling and lot upkeep.

job requirement

Qualifications

  • High school diploma or equivalent
  • Valid driver’s license with the ability to operate vehicles safely
  • Ability to drive manual transmission vehicles
  • Customer service skills
  • Safe handling of machinery
  • Authorized to work in the United States
  • Capable of performing essential job duties satisfactorily
  • Willingness to comply with company safety standards and policies
  • Successful completion of pre-employment screening including background check, motor vehicle record review, drug test, and credit report

WHAT WE OFFER:

  • Tremendous product & inventory
  • Ongoing company-wide training
  • Strong company reputation
  • Growth opportunities
  • Professional, enthusiastic & supportive working environment

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug-free workplace.

We Would Really Like To Hear From You!